Paul brings over 25 years of business management industry experience to his role as CEO and founder of EBS. His experience extends from systems specification and selection through to implementation, training and support across different industries. Following a BSc degree, Paul’s focus was on production and inventory management. This enabled Paul to travel and work in his home country, New Zealand, and led to roles with Berger British Paints, Dulux and Alliance Gas in Sydney, Melbourne and London. Paul moved back to Melbourne in 1996, accepting a senior role with William Buck Consulting (Now Grant Thornton). In 2001, Paul initiated a buyout of the Arrow Consulting Software Business from William Buck and setup independently as Evolution Business Systems. Paul enjoys Auskick, netball and Junior footy with his kids where he gets involved assisting in coaching. He also enjoys tennis and going to AFL matches when he can and is an avid Hawks supporter.
Values: Integrity & Trust
With over 20 years of management experience our COO Jonathan has been in this role since 2006, overseeing all aspects of client delivery. With expertise in software development, support, implementations and project management, he can envisage potential problems and identify them to improve the client experience and outcomes, like a mad scientist, behaviour, statistics and data are where he gets his insights from and lives by a golden rule to always start at the beginning as there are no shortcuts. Prior to joining EBS, Jonathan held the role of International Support Manager at Arrow Research Corporation., responsible for all Business Partners and clients globally, managing a team of consultants and developers. Jonathan’s passion is to make a difference by assisting clients with their business problems. He enjoys spending time with his family, technology and movies, with a keen interest in the health and science of nutrition. He is an avid runner, likes to get to the gym and takes Body Balance classes to help with recovery.
Values: Principles & Honesty
Kellie Preston joined the EBS team as Finance Manager in 2016. Kellie is a qualified CPA Accountant with over 15 years of management accounting and bookkeeping experience. She has worked in legal, web design, consultancy and tax firms in the UK and Australia. Over the last 10 years she has also done a heap of voluntary work in her local community here in Melbourne and in the UK. In her free time, Kellie enjoys Pilates classes and the gym, visiting markets and spending time with her family.
Values: Balance & Family
Terri joined EBS in 2019, having 15 years experience in B2B marketing within the software industry. Her focus is on delivering communications that support our core values, and that our marketing internally and external reflect this. Terri’s breadth of experience sees her building out our communications strategy working on our website, collateral, success stories, social media and managing our events and customer user groups. Outside of work, you’ll find Terri enjoying the outdoors, helping out at the BMX track, or junior footy with her children. She also enjoys craft beer and family day trips in their VW Kombi (though not at the same time).
Values: Connection & Responsibility
Senior Account Manager
Mark joined the team EBS in 2018 with 20 years’ experience in the Budgeting, Business Intelligence and Reporting space. Over the years Mark has had the opportunity to experience various roles including, software developer, help desk support, consulting, account management, sales and senior management responsibilities. All of Mark’s roles have taken him across a diverse range of industries including; Health, Government, NFP, Education, Utilities, Commercial and more. Mark has a passion for working directly with customers and working to achieve great outcomes. Outside of EBS and the software realm Mark enjoys family time, staying active, watching AFL (go Bulldogs!) and playing basketball.
Values: Honesty & Teamwork
Customer Support Manager
Mike joined EBS in 2018 and brings more than 15 years of extensive experience in Microsoft Dynamics NAV with expertise in Manufacturing, Warehouse Management, Trade, Inventory Costing, Finance, and AR/AP modules. Mike started his NAV career in 2004 supporting NAV Partners and Customers all throughout Asia including the AU/NZ region and is a Microsoft Dynamics NAV Certified Professional. Customer support is Mike’s real passion and he particularly enjoys translating the intricacies of software support to an easy to understand approach to clients. Outside of the customer support and software realm Mike enjoys spending quality time with his kids enjoying activities in the outdoors and cooking good meals for the family next to his wife as his official sous chef.
Values: Respect & Family
Customer Support Specialist
Hayeen Palencia joined EBS in 2016 as Customer Support Specialist, has since taken some time to start her family and came back to EBS in 2019. Hayeen has experience as an ERP Consultant specialising in Microsoft Dynamics NAV since 2011. She has extensive Dynamics NAV project implementation experience and has been involved in project phase activities such as requirements gathering, fit-gap analysis, technical and process documentations, testing and post-implementation support. She has worked with KCP Dynamics Group, Retail Software Associates and Sage soft Solutions in the Philippines. Outside work Hayeen enjoys painting, going to music events and the beach with family and friends.
Values: Family & Gratitude
Udarie joined the team in 2019 and has been managing software implementation projects for over 10 years. Udarie’s experience in end to end Project Management and her expertise in agile methodologies makes her a perfect addition to the EBS team. Udarie is a well organised, detail-oriented and focused person who will ensure even the most challenging projects stay on track. Udarie enjoys making cakes for friends and family, and loves learning new decorating techniques.
Values: Kindness & Compassion
Olivera joined EBS in 2021 to help manage project delivery in our implementation team. She has worked both here and overseas in the software industry for a number of years, coordinating implementations of internal and external projects. In her spare time Olivera enjoys going to Pilates classes, reading books, spending time with family, and giving some time back to a not-for-profit organisation that helps families to provide for their children.
Values: Honesty & Respect
Senior Solution Specialist
Daniel joined EBS in 2007, working with Microsoft Dynamics NAV, as consultant and developer. As Senior Solution Specialist, Dan’s expertise extends to payroll, budgeting and reporting along with Dynamics 365 Business Central and Dynamics NAV. On any given day you will find Dan helping our clients with implementations, training to multiple users and onsite support and guidance. Dan welcomes the opportunity to spend quality time with his daughters, and enjoys quality wine and boutique beers, and watching the Hawks in the AFL.
Values: Integrity & Loyalty
Senior Solution Specialist
Elvin brings a wealth of experience to EBS. He graduated from University of the South Pacific in 2007 and has worked in Microsoft Dynamics NAV implementations since 2008, consulting, development and support across a wide range of industries including finance, education, government, hospitality, retail and textile industries. Elvin has strong business analysis skills gained through project implementation and consulting. He enjoys working with clients and delivering high quality solutions. Outside of work, Elvin likes watching movies and sport and spending time with his family and friends.
Values: Trust & Honesty
Senior Solution Specialist
Katrine joined EBS in 2016 and has worked with Microsoft Dynamics NAV in Australia and Malaysia since 2003. Katrine has a successful track record in project managing, implementing and delivering high quality solutions. She likes to help customers translate their needs into business and user requirements. Katrine’s core skills are project implementation, business process re-engineering and vendor management with extensive qualifications in all facets of information systems methodology from preliminary analysis, system analysis, conceptual design through documentation, implementation, user training, quality review and enhancement. Katrine enjoys working on tasks simultaneously and being part of a great team.
Values: Teamwork & Trust
Rishi joined the team in 2018 and brings more than 4 years’ experience in IT with a broad knowledge within the education, manufacturing, supply chain, retail and customer service industries. With extensive experience in Microsoft Dynamics Nav with consulting experience, running business process workshops, building NAV custom modules, extending standard NAV functionality and integrating external applications with NAV – just to name a few. Outside of EBS and the IT world, (a Bollywood star in the making) Rishi shares his talents of performing within his local community theatre group and Natyadarpan Indian Theatre Academy. In addition to his passion for the stage Rishi enjoys travelling, exploring new destinations and an active Instagram food connoisseur running a food blog and sharing his love of all things cuisine!
Values: Collaboration & Respect
Charmaine joined EBS in 2019 and brings with her more than 9 years of accounting and finance experience throughout industry sectors including Hospitality, Utilities and NFP. As an Accountant, Charmaine has previously been responsible for the successful implementation and use of Microsoft Dynamics NAV and Jet reports, where her duties ranged from financial and management reporting, variance analysis and day to day finance operations. She is highly organised, methodical, has great attention to detail and enjoys working with new clients. Outside of work, Charmaine enjoys travelling, being outdoors, yoga, keeping fit at the gym, and exploring new restaurants and bars.
Values: Gratitude & Respect
Rebecca re-joined the EBS team in 2021 after a long hiatus. Initially joining EBS in its infancy as a consultant, Bec moved overseas in 2005. She has now returned to Australia with her family and we welcome her back to the EBS community.
Values: Honesty & Integrity
Jayser joined EBS in 2017 as a Technical Specialist. He has 6 years’ experience working with Microsoft Dynamics NAV on development and implementation projects as a Microsoft Certified Technology Specialist. Jayser has a passion for the outdoors and enjoys trekking, hiking, cave spelunking and other outdoor activity.
Values: Time & Perseverance
Pete joined the EBS team in 2018 working in the role of technical specialist. Pete has many years experience working in different software companies through a number of different roles. Pete has a great ability to understand business processes and communicate with clients in non-technical language to design and build the best solution, to achieve the desired customer outcome.
Pete has a young family and enjoys spending time with them when not working. He is a sports tragic and is a big supporter of the AFL (Go Cats!), Formula 1, NBA and Cricket.
Values: Honesty & Family
Head of Security
A.K.A. Mr Corn enjoys eating salmon, chicken liver and the occasional postman. When he’s not barking at office visitors or sleeping under the boardroom table, he likes to run around the park chasing tennis balls.
Values: Food & Fun