Microsoft Dynamics 365 Business Central
Comprehensive business management
Grow beyond the limits of your basic accounting software. Microsoft Dynamics 365 Business Central is an all-in-one business management solution that’s easy to use and adapt, helping you connect your business and make smarter decisions.
Work smarter, adapt faster, and perform better with agentic resource planning in Business Central.
Named the best ERP system of 2024 by Forbes Advisor.
Transform Business Operations
Automate and improve processes
Use powerful AI with Copilot and automated workflows to streamline processes, speed up tasks, and make better decisions.
Boost productivity
Work with the Microsoft 365 applications you already use, such as Outlook, Excel, and Teams, reducing data entry and switching between applications.
World-class security compliance
Protect your data while maintaining regulatory compliance with world-class identity protection, role-based access, and encryption.
Make data-driven decisions
Remove data silos and access business intelligence with real-time dashboards, flexible reports, AI-driven insights, sustainability tracking, and key performance indicators (KPIs) for each role.
Improve financial performance
Control financial data
Automate invoice management and save hours with Payables Agent, now in preview.
Forecast cash flow
Create accurate cash-flow projections using AI to analyse the financial position of your business.
Drive smarter decisions, faster
Make insight-driven decisions with robust reporting, ad-hoc analysis using Copilot, and connections to Excel and Microsoft Power BI.
Expand into global markets
Support multiple currencies, languages, exchange rates, consolidations, intercompany transactions, and tax regulations.
Boost sales and service
Surface high-value opportunities
Increase sales with marketing text suggestions from Copilot, customer interaction tracking, and guidance on upsell, cross-sell, and renewal opportunities.
Accelerate sales processes
Streamline inbound order taking, quote creation, and sales order generation with Sales Order Agent, now in preview.
Deliver exceptional service
Transition smoothly from sales to service, track customer returns and repairs, and manage service agreements to meet and exceed customer expectations.
Facilitate project success
Improve project costing
Easily manage projects using timesheets and advanced job costing and reporting. Develop and modify detailed budgets to enhance project profitability.
Optimise resource levels
Manage resource utilisation by planning capacity and sales. Track customer invoicing against planned or actual costs.
Drive project profitability
Get real-time business intelligence on project status, profitability, and resource-utilisation metrics.
Enhance team productivity
Enable employees to do their best work with role-based access, and foster collaboration by sharing links to projects directly in Microsoft Teams.
Drive Sustainability
Empower your business to measure, manage and report environmental impact.
- Track Emissions Across Scopes: Monitor Scope 1, 2, and 3 greenhouse gas emissions with Sustainability Journals.
- Structured Sustainability Accounts: Organise data using a dedicated chart for emissions, energy, and waste.
- Familiar Journals, Smarter Insights: Post entries to the Sustainability Ledger for accurate reporting.
- Built-In Reporting Tools: Analyse trends and performance with standard sustainability reports.
- Future-Ready Design: Scalable foundation for evolving ESG regulations and industry extensions.