Privacy Policy 

We understand and share your concern about how personal information is collected, used and shared. The Privacy Act 1988 (Privacy Act) requires entities bound by the Australian Privacy Principles (APPs) to have a privacy policy. When using this website or by registering with us, you consent to the collection, use and disclosure of your personal information, but only in accordance with this Privacy Policy which directs that such information is handled sensitively, securely, and in accordance with the Australian Privacy Principles. 

What personal information do we collect?

We collect personal information when you send us emails, or submit queries or information to us through our website. This is so that we can reply to your queries or requests for service and/or send out relevant marketing materials. We may collect personal information such as your name, email address, and telephone number in addition to details of the products and services you have purchased from us or which you have enquired about. Please note that if you want to remove yourself from our mailing lists, please contact us to notify us of your request and the appropriate actions to be taken to remove you from our lists . We also provide an un-subscribe option on all email correspondence. 

Cookies

Cookies are small data files transferred onto computers or devices by websites for record-keeping purposes and to improve your website user experience. Cookies do not capture or track any personal information and cannot identify you as an individual. Most browsers allow you to choose whether to accept cookies or not. If you do not wish to have cookies placed on your computer, please set your browser preferences to reject all cookies before accessing the EBS website.  

How will information collected on this site be used?

So that we can effectively assist your use of the site, we will use your personal information to provide our services and reply to your queries or requests for service. Information about the kinds of services you are interested in and inquire about may also be combined with other users’ information to generate statistics about the types of services that people are searching for. We may use your navigational information by combining it with the navigational information we collect about other users.. By doing this, we are able to improve the look and feel of our site, the content and navigation, and improve the services we provide to you.

Will personal information about me be given to anyone else?

We will not sell, trade or otherwise distribute your personal information to any third party. Where it is necessary for law enforcement purposes or where we believe there is a threat to a person’s safety or health, we may need to disclose your personal information to third parties as required by law. Our site from time to time may contain links to other websites. Please note that these websites may have a different privacy policy to ours, and you should check their policy on those sites.

How do we keep your information safe?

We understand that the security of your personal information is paramount. We endeavour to take all reasonable steps to ensure that the personal information we hold in our servers is not subject to loss, misuse or unauthorised access or alteration. We also endeavour to take reasonable steps to destroy or permanently de-identify personal information if it is no longer required. Sometimes information can never be completely destroyed due to technical or accounting requirements, and also in some cases legal responsibilities that will require us to retain some information.

Can I access personal information held about me?

If you ever wish to know what, if any, personal information we hold about you, or you wish to correct any personal information we may hold about you, you may access and correct such information by contacting us via the details provided below.

Contacting Us

We want to develop a continuing and trusted relationship with you. If at any time you have questions regarding this Privacy Policy or any practices or dealings relating to this site then please don’t hesitate to contact us.

How often should you check this privacy policy?

Changes to this Privacy Policy are subject to change without notice, so you may like to check our Privacy Policy each time you visit the site.