The connected world that we live in today, oftentimes feels like were more distracted than ever and have less time focus on the tasks in front of us. In a Harvard Review study it said that the average user toggles between different apps nearly 1,200 times each day, spending approximately four hours per week reorienting themselves after switching to a new application.¹  In an effort to reduce these distractions Microsoft have been focused on creating a work environment, that connects business systems and productivity tools.

Enter the powerful synergy between Microsoft Dynamics 365 Business Central and Microsoft 365. Whilst the native integration of this technology stack has been in play – it just got a whole lot better with significant updates that further enhance this integration, making it even more beneficial for businesses.

1. Seamless Data Connection

Microsoft Dynamics 365 Business Central acts as the central hub for managing financials and operations. By integrating it with Microsoft 365, businesses can establish a unified experience where data seamlessly connects with productivity apps:

• Outlook: Imagine effortlessly accessing customer information, invoices, and purchase orders directly within your email. With Business Central, you can view relevant data without switching applications. Respond to enquiries, send quotes, and invoices —all from your inbox.
• Teams: Collaboration becomes a breeze when Teams and Business Central work together. Teams channels can host discussions related to specific projects or clients, while Business Central provides real-time financial insights. Discuss budgets, track expenses, and make informed decisions—all within the same interface.
• Excel: Business Central’s integration with Excel allows for dynamic reporting. Extract data from Business Central into Excel spreadsheets, create custom reports, and perform in-depth analysis. Whether it’s financial statements, inventory tracking, or sales forecasts, Excel becomes your trusted companion. Supercharge your reporting even further with Jet Reports to make your reports sizzle!

2. Streamlined Workflows

The “swivel chair” approach of constantly toggling between applications can drain productivity. Employees spend valuable time fetching, transforming, and submitting data manually. But with Business Central and Microsoft 365 your in control:

• Automated Processes: Business Central’s seamless connection with Outlook, Teams, and Excel enables automated workflows. For instance, when a new customer inquiry arrives via email (Outlook), Business Central can create a quote or sales order. No more manual data entry!
• Collaboration: Teams facilitates collaboration across departments. Sales, finance, and operations teams can share information, collaborate on projects, and make data-driven decisions. The result? Faster response times, improved customer service, and better teamwork.
• Data-Driven Insights: Excel’s powerful data analysis capabilities allow you to extract meaningful insights from Business Central. Create pivot tables, visualize trends, and identify growth opportunities. Whether it’s analysing sales data or monitoring inventory levels, Excel empowers decision-makers.

3. AI-Enabled Productivity with Microsoft Copilot

Business Central now leverages AI-driven insights and automation features. Predictive analytics and automated workflows are just a few of the new capabilities that help businesses operate more intelligently and efficiently.

Imagine having an intelligent assistant that guides you through tasks, automates repetitive processes, and offers proactive insights. Enter Microsoft Copilot:

• Task Automation: Copilot can automate routine tasks within Business Central. From invoice processing to inventory management, it frees up valuable time for employees.
• Assisted Workflows: Copilot assists users in navigating complex processes. Need to create a sales order? Copilot provides step-by-step guidance, reducing errors and boosting efficiency.
• Predictive Insights: Copilot analyses historical data to offer predictive insights. It can suggest optimal inventory levels, recommend pricing strategies, and even identify potential cash flow issues.