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Partner Support ebs-plus for NAV

ebs-plus Dynamics NAV (Australia) FAQ’s and Documentation

Where can I find the documentation for ebs-plus?
Links at the bottom of this page contain the Guide,  brief and install documents.

What will ebs-plus provide?
Batch Emailing of Customer Statement and Vendor Remittance documents.

How do I install and configure ebs-plus?
Follow the guide linked at the bottom of this page.

What if we require support for ebs-plus?
Visit our support page

What version of NAV does ebs-plus support?
The current release is from NAV2013R2-CU8 onwards.

My online help is not working, what do I need to do?
Install end user help by copying the files from the Help folder of the package to the to the help/en and help/en-AU folder of the NAV Help web application installation folder.

Where do I setup my SMTP settings?
Setup the correct SMTP settings using the native NAV SMTP setup at: Departments / Administration / IT Administration / General / SMTP Mail Setup

Where do I check to see if any emails sent have errors?
Review the Communicator log to see which emails have been sent and which hard copies are printed. Furthermore, identify any errors in sending emails. Communicator log can be accessed at: Departments / Administration / IT Administration / General / Communicator Log

What if my communication log starts getting too long?
Perform Housekeeping of the Communicator log by using the Clear Log Entries function at: Departments / Administration / IT Administration / General / Communicator Log

What if my question is not shown here?Please contact Evolution Business Systems and we will assist you.

 

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Office Location

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Heidelberg VIC 3084

Postal Address

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Camberwell VIC 3124

Phone

1300 303 973