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EBS Business Continuity During COVID 19

 At EBS, we are closely monitoring the COVID-19 situation and the impact it is having on our customers, team and community. We are committed to providing and maintaining a working environment which minimises risks to ensure the health and well-being of our employees, our customers, and your business.

Our business continuity plan is in place to ensure your teams can continue important work without interruption to EBS services. This list of Frequently Asked Questions (FAQ) will be updated as the situation evolves and more relevant information becomes available.

Our services remain unaffected and we have been able to deliver all of our project and support services with an adapted remote approach.

What is the business continuity plan at EBS?
We know this is an uncertain time for everyone. Please know that you can count on EBS to continuing to provide you with the service you rely on.

Our team meets regularly to evaluate the situation and act accordingly. We are following guidance from the Department of Health and Human Services, the World Health Organization and other authorities for information and decision-making support.

The health and safety of our employees is a top priority for us. We have asked all of our staff to work from home and have also stopped all non-essential business travel and in-person meetings.  Our teams continue to remain available to address all your commercial and support needs.

COVID Plan Highlights
  • Facemasks must be worn indoors if government legislation requires that at the time, or in the situation where social distancing cannot be met.
  • Working from home measures in place for roles that are able to be performed remotely.
  • All external meetings are all conducted virtually or have been cancelled. Only on-site visits where it is essential to the business operations for the supply of services.
  • Site visits require a COVIDsafe plan to be sent from the Client site prior to visiting on site.
What is your process if a suspected case is confirmed?

Those who are not well, MUST NOT attend work. They are to stay at home, get tested for COVID and remain at home until a negative result is obtained.

  • Inform and consult with DHHS and Work Safe Victoria.
  • Communicate with staff.
  • Shut down procedure to be enacted upon advice from DHHS. Deep clean of specified areas also subject to DHHS guidance/recommendation.
  • Conduct a contact tracing risk assessment and take actions.
  • Timeline of exposure –48hrs before symptoms.
  • Understand staff interactions at client sites visited.
  • Contact Clients sites to advise safety/impact to their staff.