Using Microsoft Dynamics NAV over a period of time allows individual users to get in the rhythm of processing data efficiently. When Microsoft Dynamics NAV is used collaboratively between departments within the organization, there is room for internal discussion to make the system more personal.

This phenomenon invites customising Microsoft Dynamics NAV to suit the organisation’s business processes. They allow the organisation to retrieve crucial information. NAV customisation is achieved by coupling time and cost from requirement’s gathering through to testing and pushing changes in to the live system. However, making changes to NAV without enough testing or changes due to unclear requirements can lead to failure.

It is important to understand the short-term and long-term system wide impacts when embracing enhancements. Providing specific requirement details helps the consultants to short-list effective solution. At EBS we follow a process to discuss the requirements thoroughly with end users rather than implementing the changes straight in to live system. We believe in getting more personal and collaborate with our clients from day one to gather and understand the requirements.

Our expert consultants use the experience and tools to measure the resources required, the impact of the changes to standard system, provide estimates and implement the changes upon approval from clients. To discuss about process improvements, our clients can take advantage of telephone support to communicate with one of our consultants or simply raise a support request through our support portal.

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